Based on an airport survey conducted by Travel and Leisure, they asked readers to rate America’s 22 major airports in seven categories: “flight delays; design; amenities; food and drink; check-in and security; service; and transportation and location.” [1] Many of the worst garble up the same complaints: poor design and chronic delays. The opposite is true for those ranked best. Many have refurbished old terminals and added amenities for flyers – like Charlotte, who also garnered top marks for WiFi access. Let’s see who made, or didn’t make the cut.

According to readers, the worst state to fly to and from is New York. La Guardia and JFK both made the worst list. La Guardia was readers least favorite, failing in the categories of design, check-in and security and amenties. [2]


And if you’re looking to avoid a bad flying experience all together, readers suggest you bypass Philadelphia and Los Angeles Int’l. Both are hindered by their “outdated infrastructure, overcrowding, chronic delays, and demoralized staff.” [3]


The airport ranked best for on-time departures? Baltimore. And chances are you won’t wait long in TSA lines; readers rank Baltimore 4th in check-in and security. [1]


For those parents traveling with children, ensure your family trip to Disney World will be fantastic by flying to Orlando. Ranked No.4 best overall, readers find Orlando to be the best airport to pass the time – ranking it No.3 in WiFi access, No. 2 for shopping, and No. 1 for their kids’ zones and luggage trolleys. [1]

But Minneapolis wins the title for America’s Best Airport. Readers love the options at this mini-mall of an airport, and also gave it high marks for design and cleanliness, baggage handling, staff communication, and airport location. Minneapolis also takes the No. 1 spot for ease of check-in and security. [1] So, is there a catch? Well, readers did rank it 11th with their lack of WiFi offerings. [3] But hey, you can’t have it all, can you?

For a full list of winners and losers please see below. And happy travels to you, wherever you may be going!




Best:
1. Minneapolis (MSP)
2. Charlotte (CLT)
3. Detroit Metropolitan (DTW)
4. Orlando (MCO)
5. San Fraoncisco (SFO)
6. Baltimore (BWI)
7. Las Vegas (LAS)
8. Seattle (SEA)
9. Denver (DEN)
10. Miami International (MIA)
11. Phoenix (PHX)

Worst:
1. La Guardia (LGA)
2. Los Angeles (LAX)
3. Philadelphia (PHL)
4. New York (JFK)
5. Newark (EWR)
6. Chicago O’Hare (ORD)
7. Washington Dulles (IAD)
8. Boston (BOS)
9. Houston (IAH)
10. Atlanta (ATL)
11. Dallas Fort Worth (DFW)

Sources:

[1] http://www.travelandleisure.com/articles/americas-best-and-worst-airports?xid=HD101612AmericasBestWorst
[2] http://www.cnbc.com/id/47297343/Rating_America_s_Best_and_Worst_Airports
[3] http://www.nbcnews.com/travel/americas-best-worst-airports-748054

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